Access for People with Reduced Mobility
Onsite facilities are available for exhibitors and visitors with reduced mobility. For further information, please contact Viparis directly
Accidents
During your visit, please inform the organisers if you are involved in or witness an accident.
Aisles
Please note that the aisles are not part of your stand. No equipment or staff must cross the boundary of your stand. All aisles must remain free and accessible at all times.
Badges & Passes
No one will be permitted into the exhibition hall during build, open or breakdown without the appropriate pass. All badges must be registered for in advance of the event and always worn on-site. Please refer to the Exhibitor Badges link found in the E-Zone to register for an exhibitor badge.
To access the hall during the Build, you'll need to register for a Build & Breakdown Pass. The link to this, can be found in your link in the Compulsory section of the manual.
On arrival to the venue, you will be handed a sticker by the security team onsite. This will be handed out at lorry doors, before entering the hall.
Any staff from your stand must wear an exhibitor badge to enter the Hall. You must pre-order exhibitor badges via your E-Zone. When ordered, a code will be sent to you via email, which you will need to collect your badge on site.
Balloons
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Gas-filled balloons must be adequately secured to the stand. Charges will be levied for any costs incurred for repairing damage to the air handling units within the halls due to gas-filled balloons being drawn into the units and for removing balloons from the roof structures.
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Balloons must be positioned at a height no greater than 4m from the hall floor to the top of the balloon.
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Balloons must hang only over your own stand.
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A plan must be submitted to the organisers detailing location, height and method of attachment.
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All helium gas cylinders must be removed from the halls once the balloons have been filled and the use of flammable gases is not permitted.
Banners
If you wish to have a rigged banner above your stand, please could you contact the Operations team on: techparisops@closerstillmedia.com.
Children
Local Authority Health & Safety regulations prohibit the presence of under 16s in the halls during build-up and breakdown. The Exhibition is a trade event and the nature of the exhibits during the open period will reflect this, as such, it is not a suitable environment for minors. There are no nurseries facilities at this event.
Cleaning for shell scheme stands
Shell Scheme Stands will be cleaned on both open mornings, except where a night sheet is used. This service consists of daily cleaning of the stands before opening to the public.
Included:
- Disposal of plastic film that protects the carpet,
- Emptying of bins,
- Vaccum cleaning,
- Wiping down of surfaces and furniture.
Not included:
- Cleaning of machines or equipment exhibited,
- Supplying skips or large bins.
CLEANING IS NOT PROVIDING FOR SPACE ONLY STANDS. Please contact the cleaning company MILLENIUM for a quotation:
Cloakroom
The cloakroom is located in the main entrance of Hall 7.1. Open daily until thirty minutes after the close of the exhibition. There is a charge of €2 per item FOR VISITORS ONLY.
First Aid
The first aid service is located in the security offices close to Hall 5. They can be reached via the organisers’ office.
Floor Loadings
For all queries regarding the maximum floor loading, please contact techparisops@closertstillmedia.com
Forklift rental
CloserStill Media has selected GES Logistics as the only contractor authorised to use forklifts for the duration of the lease of the hall. For safety reasons, no motorised vehicle (forklift, etc.) will be authorised in Hall 7.2. Only GES Logistics, our official service provider, is authorised to drive this type of vehicle. If you need to order a forklift, please contact GES Logistics on the details below:
Insurance
Any loss or damage occurring during the event should immediately be reported to the organisers' office and onsite security staff. Please note the Exhibitor insurance does not cover contractors and possible subcontractors present at the event. Contractors must prove they have their own insurance covering the minimum required by Paris Porte-de-Versailles.
We advise that contractors working on complex structures should have liability insurance up to 6 000 000 Euros and are also able to provide proof of employer liability insurance. We advise that contractors working on normal structures should have liability cover up to 2 000 000 Euros and are also able to provide proof of employer liability insurance.
For further information regarding insurance, please contact techparisops@closertstillmedia.com.
Pillars
You will be contacted by the operations team if a pillar is on your stand.
Security
The 24hr security provided by the organisers is designed to prevent unauthorised access to the hall, NOT to secure the contents of your stand. There will be internal overnight security patrols only and these cannot secure the safety of your goods if left unattended.
Please ensure your stand is manned at all times. Please help the organisers with the security of the halls by informing the organisers' office immediately of any security issues. Exhibitors are advised to not leave their stands unattended during build-up, breakdown or the open period, and to take particular care with personal items such as mobile telephones and laptop computers.
Please note that most hired cabinets have common locks and should NOT be regarded as secure units. Any incidents of theft must be reported to the organisers immediately as it will be necessary to complete a security form and report the incident to the police. Please note that neither the organisers nor the venue can be held responsible for any loss or damage to stands or exhibits.
Storage and Onsite Handling
There are no storage facilities at the Venue and any company requiring this facility should contact GES Logistics for a specific quotation.
Waste
You are required to remove all standfitting material and waste generated at the end of breakdown. Any rubbish left in the hall will be skipped by the Cleaning Department and a charge of €600 per skip load will be charged to the relevant exhibitor. We will be taking digital photos of each area as proof and an invoice will be sent to you after the event.
Charges apply for any pallets, equipment, stand material or packages left in the Hall that is removed and taken to storage by GES Logistics.
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